Privacy Policy

Effective date: May 30, 2026 · Last updated: May 30, 2026

This Privacy Policy describes how Steady Scale Inc. ("Steady Scale," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Steady Scale mobile application for iOS (the "App"), our website at steadyscale.app (the "Site"), and any related services (collectively, the "Services").

By downloading, installing, or using the Services, you ("you" or "User") acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, do not install or use the Services.

1. At a Glance

We have built the Services to minimize the personal information that leaves your device. In summary:

This summary is provided for convenience and is qualified in its entirety by the remainder of this Policy.

2. Definitions

In this Policy, the following capitalized terms have the meanings set out below:

3. Who We Are and How to Contact Us

The data controller responsible for the processing of your Personal Information is:

Steady Scale Inc.
207 Bell Street North
Ottawa, Ontario K1R 0B9
Canada
Email: support@steadyscale.app

Steady Scale Inc. is a corporation incorporated under the Canada Business Corporations Act.

Person responsible for the protection of personal information. As required by Quebec's Act Respecting the Protection of Personal Information in the Private Sector and consistent with the accountability principle under PIPEDA, Steady Scale Inc. has designated Ryan Groome, Founder as the person in charge of the protection of personal information (the "Privacy Officer"). The Privacy Officer is responsible for ensuring our compliance with applicable privacy laws and for receiving and responding to privacy-related inquiries.

For privacy-related inquiries, including requests to exercise the rights described in Section 11, please contact the Privacy Officer at support@steadyscale.app with the subject line "Privacy Request."

Data Protection Officer. Steady Scale Inc. has determined that designation of a Data Protection Officer under Article 37 of the GDPR is not required, because the company does not process health information within the meaning of the GDPR. Weight measurements, plan history, free-text notes, and other health-related information you enter remain on your device or, where you have enabled iCloud backup, in your own iCloud account under your Apple ID, and are not received or accessed by Steady Scale Inc. (see Sections 4.4 and 7). The Privacy Officer designated above is the contact point for privacy inquiries.

4. Information We Collect

4.1 Information You Provide and Store Locally on Your Device

The following categories of information are entered by you and stored on your device. We do not transmit, receive, or otherwise have access to this information, except as expressly described in Sections 4.3, 5, and 6.

4.2 Information You Provide Through Communications

If you contact us directly (for example, by email at support@steadyscale.app), we receive the contents of your message, your email address, and any other information you choose to provide. We use this information solely to respond to your inquiry, troubleshoot issues, and maintain a record of the correspondence.

4.3 Information Collected Automatically by Third-Party Services

The Services rely on the following third-party services, which collect or process limited information in connection with their respective functions. Each is described further in Section 6.

4.4 Information We Do Not Collect

We have designed the Services to avoid collecting the following categories of information. Specifically, we do not:

If we change any of the foregoing in a future version of the App, we will update this Policy in accordance with Section 13 and, where required by law, obtain your consent.

4.5 The Site (steadyscale.app)

The Site is a static informational website hosted on GitHub Pages. It contains the landing page, this Privacy Policy, the Terms of Service, and supporting marketing content. The Site does not use cookies, does not run client-side analytics, does not include third-party tracking pixels or ad tags, and does not request your email address or any other identifier. Your browser or your hosting provider may log basic technical information (such as your IP address and the user agent) as part of normal web operations; we do not receive or use those logs for marketing or profiling. If we add a form, newsletter, or any other interactive element to the Site in the future, we will update this Policy before doing so.

5. Purposes for Which We Use Information

We process the limited Personal Information we have access to for the following purposes:

Purpose Categories of information
To make the App function on your device, including computation of daily averages, trend lines, forecasts, and projections Information described in Section 4.1, processed locally
To validate your subscription entitlement and provide trial and paid features Subscription receipt and App User ID (Section 4.3)
To restore your data on a new device or after reinstalling the App, at your initiation iCloud backup file (Section 4.3, Section 7)
To respond to your inquiries and provide customer support Information described in Section 4.2
To diagnose crashes and fix bugs, if you have enabled crash reporting Anonymous crash diagnostics (Section 4.3)
To comply with our legal obligations, enforce our Terms of Service, and protect our legal rights Any of the foregoing, as necessary

We do not engage in automated decision-making that produces legal or similarly significant effects. The forecasts, projections, and trend computations displayed in the App are statistical estimates derived from data you have entered on your device.

6. How We Share Information

We disclose information only as described in this Section, or with your express consent.

6.1 Service Providers

We engage third-party service providers to perform functions on our behalf. Our service providers are contractually obligated to use information only to provide services to us and consistent with this Policy.

Service provider Function Information processed
Apple Inc. Distribution of the App through the App Store, processing of subscription purchases, iCloud storage of your backup file under your Apple ID, and (where you have enabled iOS-level developer analytics sharing) provision of anonymous, aggregated crash reports through App Store Connect Subscription transaction information; backup file stored under your Apple ID; aggregated, anonymous crash diagnostics
RevenueCat, Inc. Subscription entitlement management Anonymous App User ID and Apple-issued subscription receipt

6.2 Legal Compliance and Protection of Rights

We may disclose information when we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms of Service and other agreements; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect the rights, property, or safety of Steady Scale Inc., our Users, or the public.

6.3 Corporate Transactions

If Steady Scale Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you (for example, by updating this Policy and posting a notice on the Site) before your information becomes subject to a different privacy policy.

6.4 No Sale or Sharing of Personal Information

We do not "sell" Personal Information, and we do not "share" Personal Information for cross-context behavioural advertising, in each case as those terms are defined under the CCPA/CPRA, Quebec Law 25, or other applicable laws. We have not done so in the 12 months preceding the effective date of this Policy.

7. iCloud Backup

When iCloud backup is enabled (the default), the App writes a copy of your local database — including your measurements, plans, quality flag records, and global configuration — to the iCloud Documents ubiquity container associated with your Apple ID. The backup is stored in your personal iCloud account.

Your use of iCloud is governed by Apple's terms of service and privacy policy, which are independent of this Policy and over which we have no control.

8. Data Retention

Because your measurements, plans, and configuration are stored on your device (and, if you have enabled it, in your iCloud account), you control the retention period.

9. Data Security

We have implemented technical and organizational measures designed to protect the limited information we process against unauthorized access, alteration, disclosure, or destruction. These include:

No method of electronic storage or transmission is one hundred percent secure. While we strive to use commercially reasonable measures to protect your information, we cannot guarantee its absolute security. You are responsible for safeguarding your device, your device passcode, your Apple ID credentials, and any backups you create.

10. International Data Transfers

Steady Scale Inc. is located in Canada. Apple's iCloud, App Store, and App Store Connect infrastructure and RevenueCat's infrastructure may be located in the United States, the European Union, or other jurisdictions. If you access the Services from outside Canada, your information may be processed in Canada and in other jurisdictions whose data protection laws may differ from those of your country.

Where required by applicable law (including the GDPR, the UK GDPR, Quebec Law 25, and PIPEDA), we and our service providers rely on legally recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses and equivalent UK and Canadian frameworks.

By using the Services, you acknowledge that your information may be processed in jurisdictions other than the one in which you reside, in accordance with applicable law.

11. Your Privacy Rights

Subject to applicable law and verification of your identity, you have the rights set out in this Section. To exercise any of these rights, contact us at support@steadyscale.app with the subject line "Privacy Request" and identify the right you wish to exercise. We will respond within the timeframes required by applicable law.

11.1 Rights Available to All Users

11.2 Additional Rights for Residents of the European Economic Area, United Kingdom, and Switzerland

If you are located in the EEA, the UK, or Switzerland, you have the following additional rights under the GDPR or UK GDPR, as applicable, in respect of Personal Information for which we are the data controller:

Legal bases for processing. Where the GDPR or UK GDPR applies, we process Personal Information on the following legal bases:

Processing activity Legal basis
Operating the App on your device and computing your statistics locally Performance of a contract with you (Article 6(1)(b) GDPR)
Validating your subscription entitlement Performance of a contract with you (Article 6(1)(b) GDPR)
Responding to your support inquiries Performance of a contract or our legitimate interests (Article 6(1)(b) or (f) GDPR)
Receiving aggregated, anonymous crash diagnostics from Apple (where you have enabled the corresponding iOS setting) to debug and improve the App Our legitimate interests in maintaining and improving the Services (Article 6(1)(f) GDPR), with your consent at the iOS level being the gating mechanism that controls whether any such data is made available to us
Complying with legal obligations and protecting our rights Our legitimate interests and compliance with legal obligations (Article 6(1)(c) and (f) GDPR)

11.3 Additional Rights for California Residents

If you are a California resident, the CCPA/CPRA provides you with the following rights:

You may designate an authorized agent to make a request on your behalf. We will require the agent to provide proof of your authorization and may require you to verify your identity directly with us.

11.4 Additional Rights for Residents of Canada (including Quebec)

If you are a resident of Canada, you have the rights set out under PIPEDA and, where applicable, Quebec Law 25, including the right to access and correct your Personal Information, the right to withdraw consent, and (under Quebec Law 25) the right to data portability and the right to be informed of an automated decision-making process if one is used to make a decision concerning you. As noted in Section 5, we do not engage in such automated decision-making.

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, for Quebec residents, the Commission d'accès à l'information du Québec.

11.5 Verification and Response Times

To protect your information, we may need to verify your identity before responding to a rights request. We may ask you to confirm details we already hold, or to make the request from the email address associated with your prior support correspondence. We will respond to verifiable requests within the timeframe required by applicable law (generally 30 days under PIPEDA, 45 days under the CCPA/CPRA, and one month under the GDPR/UK GDPR, in each case extendable in accordance with the applicable law).

12. Children's Privacy

The Services are not directed to, and we do not knowingly collect Personal Information from, children under the applicable minimum age. The applicable minimum age depends on your jurisdiction of residence and is at least:

If you are a parent or guardian and you believe that a child under the applicable minimum age has used the Services, please contact us at support@steadyscale.app, and we will take reasonable steps to delete any information we hold about the child and to prevent further use of the Services by that child.

13. Changes to This Policy

We may update this Policy from time to time to reflect changes in the Services, applicable law, or our practices. The "Last updated" date at the top of this Policy indicates when it was last revised. If we make material changes, we will provide additional notice (for example, by posting a prominent notice on the Site or, where appropriate, an in-App notice) prior to the changes taking effect. Your continued use of the Services after a revised Policy becomes effective constitutes your acceptance of the revised Policy.

14. Contact

If you have questions, concerns, or complaints about this Policy or our privacy practices, please contact us at:

Steady Scale Inc.
Attn: Privacy
207 Bell Street North
Ottawa, Ontario K1R 0B9
Canada
Email: support@steadyscale.app

We will work with you in good faith to resolve any concern.

© 2026 Steady Scale Inc. All rights reserved.